Press Release

Uber Essential, which was launched last month with government permission to meet the essential travel needs of citizens, is now available in Bengaluru, Bhopal, Hyderabad, Indore, Mumbai, Nashik, Bhubaneswar and Mohali.

Uber Essential is a limited mobility solution, which has not only enabled the crucial travel needs of citizens to hospitals but also created a new stream of earning opportunity for driver partners, during the Covid-19 pandemic.

Prabhjeet Singh, Director-Operations and Head of Cities, Uber India & South Asia, said, “We are glad to be able to move cities and communities forward during these challenging times. This is even more significant for us because not only have we been able to fulfill essential travel requirements of people, but also create earning opportunities for driver partners. We will continue to leverage our technology and network of driver partners to support authorities in containing the spread of Covid-19.”

Uber Essential has positively impacted citizens, and the response from riders has been overwhelming.

Shailaja Bitla – “Due to a medical emergency, I had to book a ride immediately. The driver ensured I was comfortable and took precautions by wearing masks for everyone’s safety. At a time like this, Uber has been super helpful.”

Khalid Mohamed – “My grandmother was admitted to the hospital for which I had to travel to meet her. This was made possible only because of Uber and the drivers who deserve a 5-star rating.”

Uber is committed to slowing the spread of COVID-19, and is undertaking all precautionary measures, as advised by public health authorities. All riders on Uber Essential are mandated to carry relevant documentation to validate their purpose of travel. Uber Essential driver partners have been provided masks, gloves, sanitizers, and safety training. They have also been issued curfew passes by local law enforcement authorities to ensure seamless movement to essential service locations, as identified by local authorities.

Citizens across these cities can seamlessly book a cab by checking the availability of Uber Essential in their area and the accessible locations nearby. Uber Essential riders receive reminders through in-app messages and emails about basic steps they can take to help prevent the spread of the virus. Riders in these cities can open the app to check the availability of UberEssential in their area and accessible locations nearby. The App has been designed to facilitate urgent travel needs to essential service areas only.

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