Post Tagged with: "JD Power"

Rating dealer satisfaction

Rating dealer satisfaction

Shantanu Nandi Majumdar, Director at J.D. Power. Elaborate upon the survey as a first for the commercial vehicle industry. What were the various factors kept into consideration? The CV segment was covered for the first time in the 2017 study to offer the industry a holistic view on dealer satisfaction levels in India. It has been a long standing request[Read More…]

by August 3, 2017 INTERVIEW

M&M tops JD power first CV survey

Global market research company JD power recently published its first Commercial Vehicle (CV) dealership survey – J.D. Power 2017 India Dealer Satisfaction. Published along with the Automotive Manufacturers Index (DSWAMI) study, the survey is aimed at the commercial vehicle sector in India. Mahindra and Mahindra (M&M) topped the survey, scoring 890 points. Ashok Leyland ranked second with a score of[Read More…]

by June 22, 2017 News