Digitisation in Cvs

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The second panel discussion, as part of the Apollo-CV Awards 2017, focused on the growing use of electronics in CVs.

Panelists (L to R)

Kaaushik Madhavan, Director, Automotive & Transportation, Frost & Sullivan.

Dattatreya Saste, Advisor & Technical Consultant, Ministry of Road Transport and Highways

A Sriniwas, Senior Vice President – Product Development & Technology, Automotive Division, Mahindra & Mahindra.

Ramashankar Pandey, Managing Director, Hella India Lighting. .

Bhushan Mhapralkar, Editor, Commercial Vehicle magazine.

Moderator

V G Ramakrishnan, Managing Director, Avanteum Advisors

Highlighting the OE perspective, Kaushik Madhavan, in response to V G Ramakrishnan’s question on industry movement towards digitisation, mentioned that much depends on the jump the OE industry is ready for when it comes to digitisation. “We will have initial regulations, hybridisation, etc., to play a key role in the digital sphere. Suppliers will also play a key role,” he averred. Drawing attention to the use of signboards by STUs in buses, and the setting up of a control room to monitor buses on the road, Kaushik expressed, “Fleet management services like DigiSense from Mahindra are reflective of the successful development of (digital) platforms.” “These,” he added,”can be used across vehicle segments.” Stressing upon the rising use of fleet management services to track movement and driver behaviour, Kaushik stated, “Driver has become an integral part of the entire CV ecosystem, and dgitisaion is helping him to realise better efficiency.” Kaushik also drew attention to how digitisation is aiding service compliance. “In 2014, in Europe, we were trying to understand what is going to happen with EuroVI. We asked the drivers about the truck getting complicated with SCR. We are now travelling on the same route, and the tone will be set for digitisation in CVs,” explained Kaushik. He did not forget to mention that the aggregator business model is picking up; leading to many looking at optimising loads.

A Sriniwas, from the product stand point, said that a lot of work will happen in India and the world over in the case of driver awareness. “Initiatives like driver training and monitoring will gain importance among other things,” he added. Sriniwas linked driver behaviour with digitisation in CVs by the means of sensors. He mentioined that trucks are today equipped with sensors, and the need is to use them to get data to be able to work out an intervention.

Rising electronics in CVs

Dattatreya Saste expressed that 25 years ago, as a convenor for deciding auto policies, he had estimated the electronic content to be about 30 per cent. “In cars, it has come to that level. In CVs it is expected to rise quickly,” he said. Stating that safety of women and night drivers ranks high on the agenda of the ministry, Saste opined, “When it comes to roads we are at a primitive stage.” “We are trying to create national registry for drivers. In the case of public transport, we are talking about multi-modal transport. While there is a need to upgrade enforcement, the ministry is co-ordinating; and is keen to dispel the confusion between the tasks carried out by the traffic police and other policing agencies,” he added. Stressing upon his ministry offering full support to digitisation, Saste averred that a big impetus will be laid on ‘Intelligent Transport System’ and vehicle electronics.

Ramashanker Pandey subtly changed the course of the discussion by expressing digitisation as not just about technology, but also about electrification, and the huge computing power the world has. “Commercial vehicles will be early adapters of it,” he added. Stating that companies are tackling challenges by working in isolation, and forming an impression that they have a good understanding of the customer, Pandey called for a need to collaborate. “It is not about product sale, but about the whole business model. Today, an OEM calls for a product, the payment for which will be done if he values it. The rules of the game will change, much like they have in the IT world and the mobile phone sector. Supplier collaboration will start from the product development stage and extend all the way to the release stage. Within five years, collaborative approach will assume importance. If one company wants to do everything on its own, digitisation will be a very costly affair,” he explained. Pandey touched upon a survey undertaken by his company lasting five years on safety. It turned into a revolution almost, and the takeaway was that safety will need to be driven not just by regulation, but by the industry collaborating. “It is a new game for us,” said Pandey.

The ecosystem

Speaking on the issue of industry buzz, and regulation driven digitisation, Bhushan drew attention to having driven three-to-four ‘digital’ CVs in 2016. “This was not the case earlier,” he said, pointing at the change taking place in the Indian CV industry. “We see a reflection of change in these vehicles,” he added. Stating that the comparison (in the case of digitisation) is drawn between a passenger vehicle and a CV, he averred, “the use of electronics in passenger vehicles and CVs is completely different. If passengers are looking at different outcomes from use of electronics, in CVs it is looked upon differently.” “In CVs,” he added, “electronics is enhancing comfort, safety and better operability.” Mentioned Pandey, “The glamour of electrics in a passenger vehicle is completely different. The rear view camera system, for example, that is needed in a mining truck is completely different from what a car driver will need on the road. The nature of digitisation is completely different, and the value and cost are also completely different.”

Responding to Ramakrishnan’s query on the issue of understanding the customer, Bhushan stated that dealers are going to play an important role. “The customer will need to come close to the OEM at the aftersales level as far as the lifecycle of the vehicle is concerned. The other part is fuel efficiency and comfort. Both these will add to safety. We are still at a regulatory level. The comfort part, which is so prominent in European trucks, is yet to set in. It is coming,” he added. Drawing attention to Intelligent Transport System (ITS) as a means to vehicle-to-vehicle communication , Kaushik Madhavan opined that vehicle to infrastructure communication is also important. “It is already happening in Europe. Volvo is already talking about platooning, which will play an important role in improving efficiency and productivity,” he added.

Digitisation driven multi-modal transport

Touching upon multi-modal transport, Kaushik Madhavan expressed that it will assume much relevance in India. “As Ramashankar said, the ownership patterns are changing .Why should a fleet operator with 10 tippers for example, stay stuck with 10 tippers for the rest of his life. Subscription based ownership patterns are changing. With multi-modal transport, somebody who has, a fleet manager, and a very good relationship with the end customer, should be able to choose the right transport at the right point and time,” added Madhavan. Stressing upon the change in ownership pattern, Madhavan said, “It will happen in India too. Not just at the vehicle level but also at the ownership level. There will be an ability to have different vehicles at different times, based on the requirement.” Opining that load optimisation, efficiency and production are already going up, Kaushik, in response to Ramakrishnan’s question on app.-based aggregators pushing utilisation up, said that aggregators will clearly say that investments are practically nil. “They have practically no assets to start with. Mind you, not just logistic operators who have 2000 to 2500 trucks but owners and drivers with just a single truck are benefitting. There is a wide opportunity for the entire spectrum,” he mentioned.

Regulations in the digital space

Stating that increase in utilisation and optimsation will lead to new challenges, Kaushik hinted at a move towards the airline industry-like regulatory practices. Said Sriniwas,”Such regulatory practices may not appear in the near future, but some business models would.” He drew attention to the use of sensors to collect data that can be analysed to understand the overall performance of the truck. “It will be able to have a long term relationship in terms of the overall maintenance of trucks. We could use it to deal with the operational efficiency, and pave the way for monetisation,” said Srinivas. “Some monetisation can happen with all the data analytics, and by giving some predictive information to the stakeholders. There is scope for improving the overall effeciency,” he added.

On MoRTH’ digitisation outlook, Dattatreya Saste expresed that the ministry will do whatever it takes as far as the fitness of vehicles is concerned. As far as the CV industry goes, Saste informed that they have developed a software for driver tests. “It is camera based, and transmitter-receiver based,” he added. Keen to replicate the software through a PPP model preferably, Saste averred, “Fitness of the driver is very important, and we are very keen as a government. We have to address safety of the people and the surroundings. We therefore have a mandate to come out with whatever electronic or digital support that is necessary. The registry should be able to ascertain if it is a vehicle problem, ownership problem or anything else.” Claiming that fuel efficiency in CVs will go up with digitisation, Bhushan averred that speeds are going up, and the rise in electronics will help to offer better comfort to the driver. “He will be attentive thus. Not just that, the industry clearly is moving to connected vehicles and offering driver assistance aids” he added. Said Kaushik, “For me the most important thing is to make the fleet operators aware of the advantages digitisation will offer.”

Ramashankar Pandey expressed that the LEDs in signalling lights will find a way into the head lights too. “Electronics is becoming cheaper,” he mentioned. Stating that electronics is finding a way into India with ‘Make in India’, Pandey opined, “If front LED lighting will be mid-term, in the long-term, the moment a truck is going outside there will be a digital clone ready. There will be predictive analysis, uptime will go up, driver cost will go up, and investment cost will go down.” “The ‘connected’ part of digitisation is fast cathing up. Load diagnostics can be captured; predictive maintenance is posible, and also an overall improvement in maintenance is possible. All this will have a definitive implication from the safety stand point, Srinivas mentioned.

CV industry growth in 2017

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The first of the two panel discussions, as part of the Apollo-CV Awards 2017, focused on the growth of CV industry in 2017.

Panelists (L to R)

Ravi Chawla, Managing Director, Gulf Oil Lubricants India.

A Sreerama Rao, Executive Vice President – Sales, Marketing & Aftermarket, Volvo Trucks.

Nalin Mehta, Managing Director and Chief Executive Officer, Mahindra Trucks and Buses.

Rajinder Singh Sachdeva, Executive VP and Head Technology, Volvo Eicher Commercial Vehicles.

T Venkatraman, Senior Vice President – Global Bus, Ashok Leyland.

Moderator

V G Ramakrishnan, Managing Director, Avanteum Advisors

Responding to V G Ramakrishnan’s question on CV market having reached the 2011 level with 592,000 unit sales and good support from bus segments, Nalin Mehta expressed that commercial vehicle sales will grow as the (Indian) economy grows. “The big ticket growth in bus business,” he said, “came from STUs and translated into a growth of 153 per cent this year, statistically speaking.” Mehta emphasised on three factors – capitalising on JNNURM scheme, working on agendas using PPP approach, and getting independent operators to ply, that led to growth fuelled by STUs. Pointing at a shift taking place from LCVs to ICVs, he stated, “The delay or extension of bus body code implementation created an element of uncertainty. Manufacturers were not certain of how quickly it would be implemented, and if they will be ready. Bus body builder, a formidable part of the business today, were behind it. The Ministry of Road Transport & Highways (MoRTH) has been working towards a common mandate. If there is no clear legislation about sleeper bus code or about long haul buses, the growth volume is going to be more or less flat.”

Market shift

Diverting attention to trucks, A Sreerama Rao stated that the number of trucks required by customers has gone down on the basis of the on-road information his company has gathered over the last seven years. Expressing that a new model was always found to be more productive, Rao averred, “Transformation is also taking place in haulage trucks. A movement is taking place from double-axle trucks to multi-axle trucks. The (sales) numbers may not reveal the actual picture, the fact is, the industry is becoming more productive. It is moving towards higher productivity, and the horse power (on trucks offered) is going up across manufacturers.” Terming this as a positive trend, Rao mentioned that there was no need to worry if the absolute numbers were not growing.

Adding a new perspective, Rajinder Singh Sachdeva said that the CV industry is ready with BSIV emission compliant CVs. “Manufacturers are looking at common-rail technology, and the cost difference is hardly 10 per cent,” he said. Underlining the fact that there’s no choice there, Sachdeva said that 50 per cent of the Indian cities are already BSIV emission compliant. Some customers, he averred, were buying (BSIV compliant) vehicles whereas others were buying vehicles in cities that were still at the BSIII emission compliance stage. “In this quarter we are seeing pre-buying as CV buyers look at avoiding the cost difference they will have to account for from April 01, 2017. Post April 01, 2017, they will have no option. How GST will influence demand will depend on how the macro parameters pan out. The first quarter of FY2017-18 will be post pre-buying. It will bring into account, the fact that the CV industry never works on the right capacity,” he added. One remark of Sachdeva that caught the attention of the audience was the CV industry being either under capacity or over capacity. “Until March 31, 2017, we will be working under capacity. Demand is more than supply. From April 01, 2017, the manufacturing capacity will go up,” he said.

Factors that influence the CV industry

About factors influencing CV industry growth, Rajinder Singh Sachdeva mentioned that the first quarter of FY2017-18 will be confusing. The second quarter, he said, will have the GST cause confusion. “It is difficult to predict if anything like demonetisation or similar such initiative will arise in the third and fourth quarter,” he added. It is parameters like these, and not BSIV implementation, that will most impact, he stated. From the perspective of a oil manufacturer, Ravi Chawla remarked that they are working closely with OEMs, and that half the oils sold in India currently account for diesel engine oils. Mentioning that the industry here follows the European standards, Chawla said, “The arrival of larger trucks is driving a change in terms of the service intervals, and the way oil change happens. With GST, LCVs will play a larger role; they have different service requirements unlike the larger trucks that call for longer drain intervals. We will have to modify our approach,” he added.

“BSVI is a big challenge, and will call for lubricants to change,” said Chawla. He drew attention to BSIV oils already available in the market while stating that they are working closely with OEMs by keeping in mind the Indian requirements. “The need,” he mentioned, “will be to maintain the service standards such that the OEMs and truckers are able to fulfill their promises.” Touching upon SCR and AdBlue, Chawla expressed that the challenge was in the availability of AdBlue. It was necessary for the trucks to use it, he said. Stressing upon the use of AdBlue rather than water, Chawla explained that distribution, service and quality will matter the most. “That is something that we are working on as one of the two companies manufacturing AdBlue locally,” he added.

Segment shifts

Describing segment shifts as the writing on the wall for many years, Nalin Mehta expressed that there will be a need for transport were the country to produce goods. “A shift is taking place towards higher tonnage trucks; trucks that are bigger and more efficient,” he said. Stressing upon the need to calculate the number of trucks against billion-tonne kilometers, which is growing, Mehta averred, “Blips like pre-buying are occurring this year. With the impact of BSIV likely to be high, and compelling customers to pre-buy, the first quarter of FY2017-18 could well be expected to be dry.” “This would not stop the CV industry from growing however,” he added. Pointing towards better highways, rising consumption, growing economy, rising rural consumption and growing income levels, Mehta said, “With GST, the hub and spoke transportation model will assume a better form. As movement towards higher tonnage takes place, secondary transportation will shift to lower tonnage.” “With growth in the last few years not very encouraging, the co-relation between GDP and billion tonne kilometers, plotted over a long period of time, will be close to one,” he added. Stating that waterways and railways would compete with road transportation, Mehta mentioned that road transportation would continue to grow, and despite the blips and segment shifts.

Pointing at a clear shift to ICVs from medium-duty vehicles, T Venkatraman, on the subject of buses said that it was influenced by a rise in last mile connectivity and feeder operations. “People need to move. As cities grow, private operators and STUs, it is evident, are going for smaller buses. The ICV business for STUs has gone beyond 10 per cent in the last one year over the sub-five per cent earlier,” he added. Confident of the trend continuing, Venkatraman mentioned, “The need of the hour is to ensure interconnected roads and networks that would support last mile connectivity. There is a challenge of routing, and that of understanding the layouts.” Stressing on the need to work together, for the industry and the government, Venkatraman said that there is a need to build roads and networks with a common agenda; to invest in plans that are sustainable and fulfill the objectives. On the question of types of buses the industry should build, Venkatraman said, “The need is to work in the direction of building buses that address the issues of safety, passenger comfort, emissions, and an ability to get people to leave their cars behind.” Drawing attention to people travelling on bus rooftops, he mentioned that the bus body building industry and manufacturers have to set up a product that is relevant.

Digitisation and its influence on growth

Speaking about digitisation, and how it will influence CV industry growth, Rajinder Singh Sachdeva drew attention to the cost implications. “Safety aspects and digitisation will drive costs,” he said. Stating that the cost increase in the case of a six-cylinder BSVI engine will be to the tune of Rs.300,000, Sachdeva added, “It would involve setting up of a chemical factory on the vehicle.” Pointing at the challenge of putting up a chemical factory on smaller, intra-city CVs, Sachdeva explained that the cost increase will be close to the level of a hybrid solution. “A 34-seater electric bus costs Rs.1.5 crore, and a hybrid bus costs Rs.40 to Rs.50 lakh. The inclusion of BSVI technology will push costs closer to hybrid and electric levels,” he added. Explaining that the cost increase for a 8-litre engine will be Rs.400,000, Sachdeva emphasised that a significant shift was in progress. And, especially with regulatory factors like AC, truck code and trailer code accounted for. Sreerama Rao expressed that customers are ready to accept the significant shift in technology. “Volvo CV drivers have come to love the AMT technology introduced two years ago,” he added. Rao cited an example where customers are waiting to sit with them; to understand how the data can be taken off the truck using telematics, and how it will help them to get more out of their trucks. “The increase in features,” averred Rao, “is helping customers conduct their business efficiently.”

Manufacturing shift

Ruling out the challenge of manufacturing shift, Sreerama Rao said that there is a long way to go when it comes to understanding the business of the customer, and what will make value for him. “The interface between the industrial system and customers is where there is a scope for improvement,” he added. In respone to Ramakrishnan’s query on hybrids, Mehta averred that costs are going up, and the gap between conventionally powered CVs and hybrids is reducing. “To arrive at a time frame would be dangerous. The situation today is such that it will happen faster than anticipated. The progression is geometric. Little things are adding up to make a big chunk,” he mentioned. In view of the proliferation of hybrids and electrics, Chawla stated that the oil industry will have to adapt; that such vehicles also need lubrication. He added, “The trend (for hybrid and electric vehicles) is not going to be very high in the next 15-20 years it looks like. The space to charge, the cost of battery packs, battery space on the vehicle are some of the challenges that will need to be dealt with. Tests are on, and such vehicles will proliferate to an extent. It is a challenge, and we have to be ready.”

The future

In response to a question by Ramakrishnan on CV industry growth over the next four quarters, and the next two-to-three years, Ravi Chawla expressed that demonetisation may have led to a slight drop, consumption is up once again. “CV oil demand fell by 25 per cent and picked up momentum once again in January 2017,” he added. Defining the trajectory as positive, Chawla stated that segment shifts in CVs will take place, and the hub and spoke model will redefine itself. Expressed Sachdeva, that the industry overall will be one-to-two per cent plus this year as compared to the year before. “The first quarter of FY2017-18 will witness under buying as people wait for GST to play out. Second quarter will be lost in confusion. Even if the industry achieves a single digit growth will be good,” he added. Echoing Sachdeva’s sentiments, Venkatraman mentioned, “The momentum to make hybrid and electric CVs viable is necessary, and despite the presence of FAME scheme and getting potential players to set up protos.” According to Venkatraman, next year will see a rise in momentum of hybrid and electric CVs.” STUs, he said, are looking to retrofit. In his concluding remarks, Mehta stressed upon the continuation of movement to higher tonnage CVs, and towards lower tonne per kilometer in terms of cost. “If GST would lead to a postponement in purchase,” he said, “the good part is the scrappage policy, which will kick off a different ball game in terms of replacement demand.” “Growth in ICVs and tractor-trailers will follow a clear distinction between highway movement and secondary transportation. Consolidation in freight will happen. SCVs will play a tertiary role as rural demand goes up. There will be a movement toward higher tonnage in every CV segment,” signed off Mehta.

Our humble tribute to the industry

Photography : Sanjay Raikar, Saurabh Botre and Mahesh Reddy

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The eighth edition of Apollo-CV Awards (2017) will go down in history as the one that dared to step away from the traddition of being held in the last week of January in every calendar year. The ceremony, this time, was held on February 09, 2017, and marked yet another round of resounding success with the strong support of the CV industry, and from our partner Apollo Tyres. The nomination call for the awards, both for the fleet side and the non-fleet side, was announced in the November 2016 issue of CV magazine. Nomination calls were simultanously sent to OEMs, CV components manufacturers, application builders and transporters over email and other communication mediums. The intention was to reach out to as many stakeholders in the CV industry as was possible. There was some reason for worry. The nomination call for awards coincided with the call by prime minister Narendra Modi to withdraw Rs.500 and Rs.1000 currency notes from circulation with immediate effect on the evening of November 08, 2016. As long queues formed outside banks, and transporters spoke about facing supply chain disruption even as they managed to keep the cash flow unaffected, the amount of nominations we received were overwhelming. Over 45 nominations were received in a short span of time. Numerous nominations were received on the fleet side.

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The Apollo-CV Awards 2017 saw Kaushik Madhavan, Director – Automotive & Transportation, Frost & Sullivan, come in as a new jury member, taking the jury count to five. The awards would profit from Kaushik’s experience and knowledge in the field of automobiles and transportation. The five jury members, comprising Kaushik Madhavan, Rajat Kataria, Divisional Head, Marketing – CV (Asia Pacific, Middle East, North Africa), Apollo Tyres, Dilip Chhabria, Founder, DC Design, VG Ramakrishnan, Managing Director, Avanteum Advisors, and Bhushan Mhapralkar, Editor, CV magazine, met in Mumbai in January 2017 to adjudge OEMs (trucks and buses), auto components and CV application award categories. It was not an easy task. After absteining from nominating products for many years, two OEMs chose to participate this year. The 50 non-fleet nominations reflected upon the changes – undercurrents and complexities, that are sweeping the CV industry. New trends, including blurring of boundaries between various CV segments was observed. Also observed was a move towards higher tonnage and higher digistiaton in the quest to up efficiency, safety and lower the TCO. With sales figures in 2016 indicating good growth (especially in the M&HCV category) until the decision to withdraw currency in November 2016 kicked in, the CV industry introduced a good number of products in the respective calendar year. Conspicuously missing were nominations in the SCV category. If this indicated a move to higher tonnage CVs as boundaries blurred, it was not easy for the jury to judge; to pick up the winners. Especially in the wake of a firm resolve by the CV industry to conquer challenges; to keep moving, and to turn out new, exciting products.

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Many intricacies evolved as the judging process progressed. The process involved long debates; a deep exploration of domain knowledge and experience was resorted to. It was after considerable effort that the results were achieved. They were born out of the consideration for parameters like (a) fitness for application, (b) quality of aggregates, (c) fuel efficiency and top speed, (d) option to have a vehicle better suited for the purpose, (e) price, and (f) sales. This was applied to vehicles that were made available during the 2016 calendar year. The jury arrived at 24 awards to do justice to all the constituents. The expertise of Metric Consultancy Ltd. was tapped into. To first invite and then vet fleet operator and dealer nominations. Metric dealt with 622 nominations over a span of three months. These nominations were put through the wringer using the Journey of Excellence parameter derived from the British Quality Foundation.

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To host senior representatives of the CV industry was a privilege. To watch them interact with the incumbents provided a glimpse of the shape of things to come. The picture (on the left) should provide a fair idea of what happened at the Jury meet on January 20, 2017. On the following pages is a synopses for each of the panel discussion that preceded the awards evening. As one may discover, the industry heavyweights did not hesitate to air their views on issues that are important and have the ability to influence the course of the industry. First, let us get to understand who the nominations were, and who won on the evening of February 09, 2017, when the Apollo-CV Awards 2017 were announced.

  1. Pick-up of the Year

    Nominees: a) Isuzu D-Max S-Cab. b) Mahindra Imperio.

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The pick-up truck market is growing. It is attracting the attention of global players. Assuming different dimensions in a bid to address the changing requirements of its operators, pick-up trucks are coming to cater to a well-informed clientele. Making up the one-tonne to 3.5-tonne CV category, they are about fuel economy, payload, speed and price. Found in a single cab, dual cab, rear-wheel drive, and 4×4 guise, pick-up trucks are about business and pleasure. Conforming to owner-operator model, pick-ups, promising faster turnaround, are turning out to be true workhorses. The Mahindra Imperio is no exception. It builds upon its manufacturer’s experience in building dandy pick-up trucks spanning several decades. With a 2990 kg GVW, the Imperio rides on 225/75 R16 tyres; has a 211 ground clearance, and is powered by a 2.5-litre common-rail turbo-diesel engine that produces 75 hp of peak power and 220 Nm of peak torque. The pick-up truck features engine immobiliser, fuelsmart technology, adjustable power steering and an independent front suspension. It is also available in a dual-cab variant.

  1. LCV cargo carrier of the year

Nominees: a) Eicher Pro 1049. b) Mahindra DI3200 Jayo. c)Mahindra Optimo Cargo. d)Force Traveller (T2) Delivery van.

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The LCV cargo carrier market saw movement in 2016. A focus of attention by players who have been traditionally strong in the M&HCV categories, the movement in LCV segment signals their high potential. Demand for LCVs continues to rise in-line with the growth in urbanisation. Demand for LCVs is also driven by the further fine-tunning of hub and spoke transportation model. Continuing to absorb new technology and smart ways of addressing customer demand, LCVs are addressing the exacting needs of their customers. They are addressing a clientele that is demanding. The Eicher Pro 1049 is a small truck with big space for cargo. It is smart, modern, agile and easy to manoeuvre.

  1. Large Truck Fleet operator of the Year

Nominees: a) NTC Logistics India (P) Limited. b) Lalji Mulji Transport Company. c) Inland World Logistics Pvt. Ltd.

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As big boys of the logistics industry, they excel in service and operations. They also have a strong balance sheet to flaunt. Always ready to adopt the latest technological innovations or logistical paradigms, they set the standards for those aspiring to make it big in their field. Headquartered at Kolkata, and established in 1989, Inland World Logistics began transporting consignments in eastern and north-eastern region in India. It grew by offering point-to-point services with a promise of 50 per cent reduction in stock delivery time. Operating out of 350 locations across India, Inland World Logistics has come to build a large truck fleet. Leveraging technology for express distribution, the company is consistently providing efficient end-to-end logistics solutions to customers without sacrificing quality.

  1. Small Fleet Operator of the Year

Nominees: a) CCI Logistics Ltd. b) Gujarat Logistics. c) Schedulers Logistics India Pvt. Ltd.

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Contrary to their size, small fleet operators have come to acquire exemplary standards in business and operations, inversely proportionate to their size, almost. Often faced with the daunting task of managing their business within limited means, our nominees this year did not lack on any score. Beginning its journey 10 years ago, Gujarat Logistics has exhibited an endeavor for excellence by setting high standards with the virtue of its excellent business practices and management. Making a modest beginning with two young entrepreneurs – Deepak Thakker and Ramesh Madhvi, setting up the company in 2006, Gujarat Logistics has stood up to its motto of providing accurate and secure transportation services of value cargo. An ISO 9001-8000 certfied company, Gujarat Logistics has kept itself up to speed with judicious use of technology. It has invested in a GPS analytics dashboard. Its fleet of 100 vehicles is backed by GPS based fleet management system to ensure timely delivery and collection of cargo. Known to deliver container equipment on stipulated time, the company has evolved into an organisation that employees 250 people. Gujarat Logistics operates through 10 offices. Its operations span major port cities, and industrial towns of Gujarat.

  1. HCV Rigid Cargo Carrier of the Year

Nominees: a) Eicher Pro 6037. b) BharatBenz 3723R. c) Mahindra Blazo 37. d ) Tata LPT 3718 PA

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Engineered to be a workaholic – ferrying cargo over long distances, heavy commercial vehicles are staging a comeback in a form that is new, well engineered, efficient and performance oriented. An intrinsic part of the hub and spoke transportation model, heavy commercial vehicles are proving to be feature-intensive and technologically rich. The winner in this category, the Mahindra Blazo 37 aligns itself accurately wit h the market demand for higher tonnage vehicles that are efficient and cost competitive. Employing a common-rail turbo diesel engine of 7.2-litre, the Blazo 37 has a GVW of 37-tonne. The 10×4 configuration of the Blazo 37 along with its dimensions presents it with an ability to manoeuvre through tight spots and achieve a faster turnaround time. The engine, developing 220 hp and 800 Nm of peak torque at 1100-1700 rpm, makes the truck agile and powerful. Unique are the three drive modes that offer the truck the ability to save fuel when running empty or with partial load. The four-post suspended cabin is modern and comfortable. The quality of build is good, and the 6-speed manual synchromesh transmission is engineered to offer a good balance of tractability and efficiency. The front two axles are steerable; the rear axle is a lift axle. It senses when the vehicle is running in an unloaded condition and lifts automatically. The 350-litre diesel tank presents the truck with the ability to cover a good deal of distance between refills.

  1. HCV Tractor Cargo Carrier of the Year

Nominees: a) MAN CLA 49.300. b) Tata Signa 4923.S. c) Mahindra Blazo 49

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HCV tractor cargo carriers are dandy workhorses. The tractor-trailer combination results in versatility that is hard to match. Capable of ferrying goods that a rigid cargo truck simply cannot think of, the HCV tractor-trailer, with better earning potential, can be a car carrier, a steel coil carrier, or a container carrier. The winner in this arena is a volume oriented tractor that has the Tata legacy heavy-duty truck range as the basis. The 49-tonne GVW Tata Signa 4923.S builds on the highly popular Tata LPT/LPK range of heavy-duty trucks that are the main stay of Tata Motor’s commercial vehicle range. The LPT/LPK cabin was tweaked to bring the truck up to the modern standards in terms of noise, refinement and comfort without a substantial price increase. The proven driveline was left untouched except for some improvements that would enhance performance and efficiency. Powering the Signa 4923.S is a 227 hp, 5.9-litre Cummins 6B six-cylinder common-rail turbo-diesel engine that does 800 Nm of peak torque at 1400-1700 rpm. Transmission is a nine-speed manual synchromesh unit. With 23.5 per cent gradebility, the tractor draws from Tata Motors’ long standing experience in making heavy-duty trucks at a cost that is just about one to two per cent more than the model it builds upon.

  1. Fleet Operator of the Year – Niche Applications

Nominees: a) Schedulers Logistics India Pvt. Ltd. b) CRL Express Logistics India LLP.

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There is no better way to describe a specialty than to term it as a niche. It is a place for a few, and takes a good deal of effort and attention. The nominees in this category have not only perfected the art of rising upto a certain standard, they have also managed to excel in their chosen arena. Founded in 2012 by Akshay Sharma and Colonel Arvind Gangoly, Scheduler Logistics India operates a fleet of reefer vehicles and temperature controlled warehouses across the country. Raising Series A capital from Aspada Investment Company in 2014, Schedulers Logistics India has been clocking good growth. It has been growing its fleet and warehousing facilities with an intention to reach a fleet count of over 500 trucks and 18 cold storage locations by 2020. Attracting an investment of Rs.40 crore in 2016 from Gujarat-based venture fund, GVFL Ltd., Scheduler Logistics India has been successful in exploiting the demand-supply gap in the cold chain sector to its advantage.

  1. ICV People Mover of the Year

Nominees: a) BharatBenz 917 Tourist. b) Tata Starbus Ultra Wide.

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ICV people movers are a step ahead. Especially when compared to their counterparts in the cargo segment. With impressive applications, engineering qualities and specifications, they make modern marvels that are capable of addressing emerging market niches. Delivering on various fronts, and in various capacities, ICV people movers make efficient staff carriers, school buses or metro feeders. Their performance is indicative of the general direction in which the bus industry is heading. Of the two contenders, the BharatBenz 917 Tourist impressed because of its abilities and versatility. With a 9-tonne GVW, the bus measures 9815 mm in length and 2,350 mm in width. Employing aluminium in its body construction, which helps to up the fuel efficiency and performance, the 917 Tourist can seat 26 people in addition to the driver in good comfort. Featuring push back seats, clear lens head lamps with daytime driving lamps, fixed toughened glass windows, and a 27kW AC, the 917 Tourist is powered by a 4-litre, turbo-diesel engine that produces 170 hp and 520 Nm of peak torque. Adhering to the bus code, the bus features an emergency exit at the rear right. Fuel tank capacity of the 917 tourist is 160-litres.

  1. School Bus of the Year

Nominees: a) BharatBenz 917 School bus. b) Ashok Leyland Sunshine School bus.

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Ferrying pupils, school buses are about safety, comfort and punctuality. Impervious to fluctuations in the CV industry, these new breed of buses comply with often conflicting parameters. Standing up to the expectations of parents and school managements, not to forget the expectations of those that manage the operations day-in and day-out, school buses are catering to emerging needs. They are also catering to the changing needs and regulations. Consider the winner in this category, and the Ashok Leyland Sunshine school bus amounts to a modern construction. Built with inputs from pupils, parents, school teachers and the rest of the stakeholders, the bus is claimed to be the first to offer frontal crash protection and rollover protection. It is also claimed to be the first to offer anti-bacteial interiors. Meeting AIS052 and AIS063 bus codes, the Sunshine features low entry step to facilitate easy entry and exit. Efforts have been made to eliminate blind spots faced by the driver. Powering the bus is a 100 hp, 2.9-litre common-rail turbo-diesel engine that produces a peak torque of 320 Nm at 1200-2000 rpm.

  1. Private Sector bus operator of the Year

Nominees: a) Royal Tourist. b) Orange Tours & Travels. c) Tirupati Travels & Goods Service Pvt. Ltd.

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Bus fleet management has turned into a serious, professional activity. It has turned into a serious business that includes equations like yield per seat, online ticketing, life cycle value of buses, in-bus entertainment and fancy bus shelters. Established in 2011 in Hyderabad, Orange Tours & Travels traces its origin to Thirumala Cabs, which specialised in corporate car rentals since 2000. The company operates semi-sleeper and AC sleeper coaches on inter-state routes. With an annual turnover of Rs, 20,000 million, Orange Tours & Travels has invested in a central call centre to address the needs of its customers. With a fleet size of 130 buses, it is the value added services like mineral water bottle, branded snacks specially packed in a box, wi-fi, missed call alert for real time vehicle information, live bus tracking with PNR/mobile, and display of videos in vernacular languages for entrainment, that sets the company apart from its competitors.

  1. LCV people mover of the Year

Nominees: a) SML Isuzu Executive LX Coach. b) SML Isuzu EcoMax.

  1. Force Traveller (T2) Royale. d) Force Traveller. (T2) Smartcitibus.

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Rising urbanisation is creating a need for distinct ways of travel. This is ensuring that buses reinvent themselves to fit the exacting needs of travellers. As metros and monorails find a place in India’s growing cities as a means to facilitate better infrastructure, lighter and ‘easy to manoeuvre’ buses are finding a way of serving the last mile transportation needs. They are finding a place as feeder service, point-to-point service, local area service, city bus service and as executive travel service. Aimed at meeting the needs of corporates and tourists for executive travel, SML Isuzu Executive LX Coach follows in the footsteps of a shorter wheelbase Executive Coach launched by the company a few years ago on its highly versatile S7 bus platform. Capable of seating between 19 and 30 people, the Executive LX Coach looks modern and plush. Featuring fixed glass windows, it is well built and well engineered. Offering a low step entry, dual colour interiors, AC, moble charging points, onboard entertainment with LCD screen, the Executive LX Coach comes across as refined and comfortable. It is powered by a 101 hp, 3.5-litre turbo-diesel engine that produces a peak torque of 310 Nm at 1500-1750 rpm.

  1. ICV Cargo Carrier of the Year

Nominees: a) Eicher Pro 1110XP Hexadrive. b) Ashok Leyland Guru 1211. c) BharatBenz 914R

  1. BharatBenz 1214R. e) Tata LPT 1412 CRX.

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ICV cargo carriers are showing signs of growth. a good five nominations were received this year. A result of customer-centric approach that is also about blurring the boundaries between segments, ICVs are about technology, image, price and TCO. Part of the ‘hub and spoke’ transportation model that is continuing to evolve, ICVs are set to play an important role. They make modern and versatile cargo carriers that promise better value while being reliable and efficient. The winner in this space, the Eicher Pro 1110XP Hexadrive, offers better payload capacity at a highly comeptitive price. With an ability to employ aggregrates that are shared by other company, the 1110XP Hexadrive makes a reliable and efficient truck. It is powered by a 118 hp, 3.3-litre four cylinder, common-rail turbo-diesel engine that produces a peak torque of 400 Nm at 1400-1600 rpm in BSIV compliant guise. The 1110XP Hexadrive, in a fiercely competitive space, is a versatile offering.

  1. MCV Cargo Carrier of the Year

Nominees: a) BharatBenz 1617R. b) Eicher Pro 3016.

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The strong and versatile MCV segment continues to grow. It is emerging as a segment that addresses the myriad needs of the market, be it a rigid truck tipper or a special application truck. Capable of addressing a diverse range of applications and customer requirements, BharatBenz 1617R draws attention due to its modern construction and an ability to deliver. A medium segment cargo carrier, the 1617R is indicative of how CV makers are striving to address the changing needs of the market. Powering the 1617R is a 170 hp, 4-litre diesel engine that produces a peak torque of 520 Nm at 1500 rpm. Transmission is a six-speed unit. With a 16-tonne GVW, the 1617R is efficient, well built, and offers a high earning potential.

  1. HCV tipper of the Year

Nominees: a) Eicher Pro 8031T/8031XM. b) Volvo FMX 440.

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These pragmatic and reliable machines are best suited for the rough and tumble of mining, quarrying and construction operations. They can be looked upon to perform one of the most demanding jobs a truck has to perform. Building on Volvo’s experience of making some of the most successful premium segment trucks on global platforms, the Volvo FMX440 impressed the jury for its abilities and technological prowess. It is powered by a 440 hp 12.8-litre, six-cylinder electronically governed engine, and an automated splitter range heavy-duty ‘I-Shift’ transmission. Producing 2200 Nm of peak torque, the FMX440 makes easy work of the deep mines. Costing a little under Rupees one-crore, the heavy-duty tippers works in arduous conditions, which reflects on its reliability, technology and superior productivity. The 31-tonne tipper comes with a 19 cu.m rock body superstructure, and is supported by Volvo Dynafleet telematics. Providing onboard diagnostics and driver information for an efficient operation, the FMX440 makes for a world-class truck with engineering attributes like hub reduction.

  1. Promising Debut of the Year

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There were some interesting debuts last year. They reflected upon the changes that are taking place in the Indian CV industry. They also pointed at a burning desire to grow come what may. If the debuts emphasised upon a potential to change the market perception, they also made a lasting impression. The winner, the Volvo 8400 Hybrid city bus, makes a lasting impression in terms of technology. It may be based on a conventional 8400 diesel-powered city bus that is found in over 30 cities in India, it elevates city bus travel to a new level. Not only does the bus assure less emissions with the help of its parallel electric-diesel hybrid mechanism, it also assures comfortable travel in an urban environment. What is particularly interesting is the fuel efficiency the bus offers. It consumes 30-35 per cent less diesel over a conventional diesel bus, employing technologies like regenerative braking.

  1. CV application builder of the Year

Nominees: a) Alma Motors – Tarmac Bus. b) Tata DLT – Double-deck tractor trailer. c) Randhawa Automobile Engineering – Double-deck bike carrier container body . d) Schwing Stetter – Truck mounted transit concrete mixer.

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CV applications can be highly diverse and differ in terms of use, and in terms of productivity gains. An outcome of diverse technological inputs, they can mean different business propositions to different people. Of the three nominations received, it was the double-deck tractor trailer (carrier) nomination which drew attention. Perhaps due to the fact that the trailer has been designed to transport 10 tractors against eight tractors that are carried by transporters, and often in a way that is deemed dangerous. The trailer is built to comply with the legally prescribed dimensions. With the additional capacity of tractors that transporters can expect to transport, the added capacity is also aimed at minimising the operating costs. What proved to be of advantage to Tata DLT is its claim of being the first company in India to get certified by ARAI as per the AIS113 code of practice for type approval of trailers.

  1. CV component of the Year

Nominees: a) Spheros Motherson Revo-E rooftop air conditioner. b) Rane TRW hydraulic and modular power steering. c) Federal-Mogul Goetze diamond coating piston ring.

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A formidable field CV components is. Three nominations were shortlisted on the merit of technology, market performance, price, and relevance to category. Each entry was subjected to a detailed scrutiny. Attention was paid to the infrastructure and capabilities of the suppliers, which make these products. One component stood out in context to commercial vehicles – the Spheros Motherson Revo-E rooftop hybrid and electric bus air-conditioner. It stood out on the count of technology, and the value it packed; on the count of frugal engineering and an ability to meet market demand. The Revo E impressed by its ability to enhance efficiency and comfort. What tilted the scale in favour of Revo E is its ability to save energy, and in the process make for an eco-friendly apparatus.

  1. MCV tipper of the Year

Nominees: a) Tata LPK1615. b) MAN CLA 25.300. c) Tata Prima 2528.K.

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Medium capacity tippers in the 16-tonne to 25-tonne range make versatile creatures. They are capable of finding work at the construction site; at a highway project, and at a mining site. There are numerous other duties MCV tippers can perform efficiently. They are workhorses that are modern in construction, efficient and capable of living many lives in one. The Tata Prima 2528.K found favour because of its modern build, world-class platform architecture and competitive pricing. Equipped with a 18 cu. m. box body that offers a 11-tonne payload against a GVW of 25-tonne, the 2528.K is powerful and fit for tough off-road tasks such as those found at mines. Powering the 2528.k is a 267 hp 6.7-litre six-cylinder common-rail diesel engine with a 970 Nm peak torque at 1200-1700 rpm. Transmission is an eight-speed manual synchromesh unit with crawler gear. Priced at Rs.43 lakh, ex-showroom Thane, the 2528.K is capable of a maximum speed of 78 kmph, and a gradeability of 58 per cent in crawler gear. The tipper features remote keyles entry with central door locking, four-post suspended cab, adjustable steering wheel, air suspended driver seat with reclining mechansim, AC, data logger, music systems and power windows.

  1. Special application CV of the Year

Nominees: a) Eicher Pro 6025 TM. b) Tata Armored Personnel Carrier.

  1. Force Traveller First Responder.

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Special application CVs address special needs of the market. They are engineered to perform a task, or a series of tasks, that requires them to be equipped and worthy of the job. Special application CVs are an outcome of an extensive study of their target audience. They are specialised to the core. Two special application CVs drew attention – the Tata armored personnel carrier and the Force Traveller First Responder. Designed and developed to perform military duties, both at the time of war and during peace missions, the Tata Armored personnel carrier produces 240 hp of power and 925 Nm of peak torque. Capable of seating 12 troopers, driver and a co-driver, the vehicle, equipped with a six-speed gearbox, features firing ports, ballistic protection, integrated gun ports with sighting glasses, explosive suppressant fuel tank material, side wall mounted seats for blast protection with four-point harness, twin AC, and run-flat tyres. Like the Tata Aromored Personnel Carrier, the Force Traveller First Responder is also engineered and built to serve the nation; to serve for the betterment of the human kind. The First Responder is deployed along key highways including the Mumbai-Pune Expressway in India. Powered by a 2.2-litre common-rail, turbo-diesel engine that produces 127 hp of power and 300 Nm of peak torque at 1600-2400 rpm, the First Responder, equipped with a five-speed manual synchromesh transmission, has a GVW of 3510 Kg. It is equipped with a high pressure water mist system with foam and rescue tools like high capacity compact cutters and spreaders. The vehicle is also equipped with lighting and positioning systems that are operational with a wireless remote, and Controller Area Network (CAN) Bus system.

20. CV dealer of the Year

Nominees: a) Anamallais Agencies. b) Cargo Motors Pvt. Ltd. c) TV Sundram Iyengar & Sons Pvt. Ltd.

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They are the OEM’s interface. An important element in the CV ecosystem that either conveys a good impression about the manufacturer, or otherwise. Left with an amount of operating costs to handle, and in a situation where the needs of the buyers are changing, dealers have to exude much professionalism. They are expected to evolve; respond to market changes quickly, and keep those who look up to them, happy and satisfied. Established in 1959 by Yash Pal Nanda, Cargo Motors stood out on the virtue of its professional management. This, despite being a family-owned enterprise. Looked after by the third generation of the family, Cargo Motors Pvt. Ltd. are dealers for Tata Motors commercial vehicles. Having come to build a loyal workforce, Cargo Motors operates out of Delhi, Gujarat, Punjab and Rajasthan through 60 sales outlets and 20 workshops. One of the oldest dealers of Tata Motors in West India, Gandhidham-based Cargo Motors achieved sales of 17,321 CVs of Tata make in 2016. What is impressive about the dealer is the various services it offers, including standardised process for familiarising customers with product features, on-time and one cost service delivery, in-house tie-up with financers like TMFL and others, prompt service with 24×7 support, and customer app. for service booking, breakdown and vehicle data repository.

  1. Best practice adopter of the Year

Nominees: a) NTC Logistics India (P) Limited. b) S.K. Translines Pvt. Ltd. c) V-Trans (India) Limited.

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In an era where technology rules the roost, fleet owners have leveraged to their advantage technology, and an ability to control costs. To seek better operational control, attain good customer focus and excel in the management of business. Of the three nominations received, NTC Logistics India (P) Ltd. stood out because of its ability to utilise technology in the best possible manner, and a standard in cost control, operational control, customer focus and overall management. Established in 1997, NTC Logistics India (P) Ltd., formerly Namakkal Transport Carriers (P) Limited, evolved from being a small-time specialised trucking company into a multi-modal logistics service provider. Offering seamless turnkey project logistics solutions, including budgeting, planning and successful project execution, the company, specialising in ODC movement, claims to be one of the largest and the most specialised fleets in the country. It also claims to move windmill equipment like blades, nacelles, and towers across the length and breath of the country. To do so, NTC Logistics India (P) Ltd. has adopted modern technology, international quality control measures, processes and service delivery machanims. With a fleet size of 599 vehicles, the company caters to renewable energy sector, power generation sector, automotive sector, engineering and manufacturing sectors, earth moving and transportation sectors, oil and gas, metals and mining, hyrdo and thermal, consumer durable, life sciences and healthcare, and FMCG sector.

  1. CV man of the Year

Nominees: a)Vinod K. Dasari. b) Erich Nesselhauf. c) Vinod Aggarwal. d) Ravi Pisharody. e) Nalin Mehta.

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An IIT, Kahargpur engineer with a MBA degree from Delhi Unversity, Nalin Mehta was appointed as the Chief Operating Officer of Mahindra Navistar joint venture in 2000. The JV marked Mahindra’s entry into the M&HCV segment. The LCV business at Zaheerabad, was hived off to the JV. After some time of making LCVs and M&HCVs the JV gave way. New challenges emerged. Undeterred, Mehta led the company from the front. Employing non-traditional routes like transport excellence and awards empower to better address the needs of various stakeholders of the transport industry, Mehta’s company improve their product offering. Mehta’s pursuit for a powerful yet efficient truck led to the development of a new, electronic engine with multi-mode technology. This tech has come to define the Blazo range. The Blazo, with its multi-mode technology, guarantees the operator of superior fuel efficiency over the competition. Over 2000 units of Blazo have been sold after the truck was unveiled at Auto Expo 2016, aptly reflecting upon Mehta’s ability to steer his company to a path of strong growth. And, in an enviroment that is challenging.

  1. CV maker of the Year

Nominees: a) Tata Motors. b) Daimler India Commercial Vehicles Ltd. c) Volvo Eicher Commercial Vehicles Pvt Ltd. d) Mahindra Trucks & Buses Ltd. e) Ashok Leyland Ltd.

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A 50:50 joint venture between Volvo Group and Eicher Motors, Volvo Eicher Commercial Vehicles (VECV) has seen sales double since its inception in 2008. The market share of the company has gone up to over 14 per cent, including exports. The new range of trucks and buses under the Pro Series nomenclature are reflecting upon the company’s customer-centric approach. Launches like the Pro 1049, and the Pro 8031T/XM indicate a calculated effort, backed by Volvo Group, to move up the technology and value ladder. Investing Rs.1800 crore over five years to develop products, engines and upgrade the existing manufacturing facilities, the CV maker, in 2016, continued to change ahead. It pledged an investment of Rs.700 crore to enhance the quality of products; to modernise them in view of the regulatory needs and market demands.

24. CV of the year

Nominees: a) Mahindra Imperio. b) Eicher Pro 1049. c) BharatBenz 917 Tourist. d)Tata Prima 2528.K. e) Volvo FMX 440. f) Tata Signa 4923.S. g) SML Isuzu Executive LX Coach. h)Mahindra Blazo 37. i)Ashok Leyland Sunshine school bus. j) Volvo Hybrid 8400. k) Eicher Pro 1110XP Hexadrive. l)BharatBenz 1617R.

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Combining tradition, technology and a deep understanding of the market, modern CVs are promising better productivity and gains. Fitting the bill, the Mahindra Blazo 37 made it to the top of its quest to address the exacting requirements of its buyers, operators and drivers. One among a range of medium and heavy-duty trucks that share the same name (Blazo) except for a different suffix, the Blazo 37 is carving out a place for itself in a category, which until two to three years ago, did not exist. Tapping into the shift towards higher tonnage trucks, the Blazo 37 is digital in nature, well equipped and versatile.

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CV industry triumphs at the Apollo CV awards 2017

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The Indian Commercial Vehicle (CV) industry came together to celebrate success at the Apollo CV Awards 2017 on February 09, 2017, in Mumbai. The eight edition of the awards, which were jointly founded by Commercial Vehicle magazine (belonging to Next Gen Publishing Pvt. Ltd.) and Apollo Tyres, adjudged products, OEMs, CV components manufacturers, CV application builders, and transporters. Held every year, the 2017 edition took into consideration developments that took place in the 2016 calendar year. Accordingly nominations were called from OEMs, CV components manufacturers, CV application builders and fleet operators in a process that lasted over two months before culminating into 24 awards and a plaque honouring the contribution of the CV man of the year.

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The five member jury of the Apollo CV awards 2017 comprised of Dilip Chhabria, Founder, DC Design, Rajat Kataria, Divisional Head – Marketing (Asia Pacific, Middle East and Africa), Commercial Vehicles, Apollo Tyres, V G Ramakrishnan, Managing Director, Avanteum Advisors, Kaushik Madhavan, Director – Automotive & Transportation, Frost & Sullivan, and Bhushan Mhapralkar, Editor, Commercial Vehicle magazine. The jury scrutinised close to 50 ‘non-fleet’ nominations received. This involved long debates, a deep exploration of domain knowledge and experience. Parameters like fitness for application, quality of aggregates, fuel efficiency and top speed, option to have vehicle better suited for the purpose, price and sales were considered. Over 622 ‘fleet’ nominations were received. These were scrutinised by Metric Consultancy Ltd. by using the Journey of Excellence parameter derived from the British Quality Foundation.

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The Mahindra Blazo 37 won the CV of the year award. Volvo Eicher Commercial Vehicles Ltd. won the CV maker of the year. Nalin Mehta, Managing Director & Chief Executive Officer, Mahindra Trucks and Buses Ltd. won the CV man of the year. The ‘Best practice adopter of the Year’ award was won by NTC Logistics India (P) Limited. CV dealer of the Year award was won by Cargo Motors Pvt. Ltd. Tata Armored Personnel Carrier and Force Traveller First Responder were joint winners of the Special CV application of the Year award. MCV tipper of the Year award was won by Tata Prima 2528.K. Spheros Motherson’s Revo E roof-top AC for hybrid and electric buses won the CV component of the Year award. Tata DLT double-deck tractor (trailor) carrier won the CV application builder of the Year award. Volvo 8400 Hybrid city-bus won the Promising debut of the Year award. Volvo FMX440 won the HCV tipper of the Year award. BharatBenz 1617R won the MCV cargo carrier of the Year award. Eicher Pro 1110XP Hexadrive won the ICV cargo carrier of the Year. SML Isuzu Executive LX Coach won the LCV people mover of the Year award.

Orange Tours & Travels won the Private sector bus fleet operator of the Year award. The School bus of the Year award was bagged by Ashok Leyland Sunshine school bus. The ICV people mover of the Year award was won by BharatBenz 917 Tourist. The Fleet application of the Year – Niche award was bagged by Schedulers Logistics India Pvt. Ltd. Tata Signa 4923.S tractor won the HCV tractor cargo carrier of the Year. Mahindra Blazo 37 won the HCV rigid cargo carrier of the Year award. Gujarat Logistics won the Small fleet operator of the Year award. The Large truck fleet operator of the Year award was won by Inland World Logistics Pvt. Ltd. Eicher Pro 1049 won the LCV cargo carrier of the Year. Mahindra Imperio was judged the Pick-up of the Year.

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